The 3% problem: why AI banking still needs a human heart

The 3% problem: why AI banking still needs a human heart

For the first time in history, technology is running ahead of the banking operating model. AI can handle 97% of every decision a bank makes. Faster, cheaper and more fairly. I have building these systems and I believe in them. But there is a 3% that keeps me up at night. Loan denials with no […]

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