Lack of financial confidence driving consumers to AI assistants – study

16 Oct 2026 - 13:05
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A significant number of UK banking consumers are turning to AI assistants out of a sense of embarrassment and a fear of being judged for a lack of financial literacy. This is the main finding from a study conducted by banking app Plum, according to Finextra. More than a third (35%) of respondents said they […]

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