Building AI-native banks: Zopa rolls out “always-on” personal banker
Zopa, an UK bank with 2 million customers, is rolling out a conversational AI to current account customers, billing it as an ‘always-on personal banker’. For decades, banking has been built around menus, buttons, forms and increasingly sophisticated apps. Customers have become accustomed to navigating their finances through increasingly complex digital journeys. AI is now […]
The post Building AI-native banks: Zopa rolls out “always-on” personal banker appeared first on NOCASH ® de 25 ani.
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