Digital financial companion: OCBC unveils avatar banking to transform customer journeys
OCBC deploys first AI-native bank mobile app in the region incorporating two avatars to offer hyper-personalised wealth management services on a real-time basis, 24/7. Avatar banking by OCBC WoW is a brand new customer engagement channel. The avatars in OCBC WoW interact seamlessly with customers through voice or text, and anticipate needs using advanced portfolio […]
The post Digital financial companion: OCBC unveils avatar banking to transform customer journeys appeared first on NOCASH ® de 25 ani.
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